Where has my hotmail account gone?

If you are wondering where your Hotmail account has gone, the answer is that it has been upgraded to Outlook.com. Microsoft, the parent company of Hotmail, has rebranded the email service to Outlook.com, which offers a more modern and user-friendly interface.

Here are some possible reasons why you cannot find your Hotmail account:

– You are using an outdated link or bookmark: If you have saved a link or bookmark to access your Hotmail account, it may no longer work since the service has been migrated to Outlook.com. Try typing “outlook.com” in your browser’s address bar and see if you can sign in with your Hotmail email address and password.

– Your account has been inactive for a long time: Microsoft may have deleted your Hotmail account if you have not used it for more than a year. In that case, you will not be able to recover your emails or contacts.

– You have forgotten your password or username: If you cannot remember your Hotmail email address or password, you can use the account recovery process on the Outlook.com website. You will need to provide some personal information to verify your identity, such as your phone number or alternate email address.

To access your Hotmail account, follow these steps:

1. Go to the Outlook.com website.
2. Enter your Hotmail email address and password.
3. If you have two-factor authentication enabled, enter the code sent to your phone or email.
4. You should now see your Hotmail emails and contacts in the Outlook.com interface.

If you are still having trouble accessing your Hotmail account, you can contact Microsoft support for further assistance. They may be able to help you recover your account or provide more information about why it is not available.


In conclusion, if you are looking for your Hotmail account, it has been upgraded to Outlook.com. You can access it by going to the Outlook.com website and signing in with your Hotmail email address and password. If you are having trouble accessing your account, try using the account recovery process or contacting Microsoft support for assistance. We hope this information has been helpful to you.

Athena Estudy

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