If you are receiving a popup that says “cannot verify server identity” when trying to access your Outlook account, it means that your device is having trouble verifying the identity of the server that hosts your email account. This can happen for a number of reasons, including outdated software, incorrect settings, or issues with the server itself.
Here are some steps you can take to fix the problem:
1. Check your internet connection: Make sure that your device is connected to a stable internet connection. If your connection is weak or unstable, it can cause issues with verifying the server identity.
2. Update your software: Ensure that your device’s operating system and Outlook app are up to date. Outdated software can cause compatibility issues and prevent your device from verifying the server identity.
3. Check your email settings: Verify that your email settings are correct. Make sure that your incoming and outgoing server settings are correct and that your email account is set up properly.
4. Clear your cache and cookies: Clearing your cache and cookies can help resolve issues with verifying the server identity. To do this, go to your device’s settings and find the option to clear your cache and cookies.
5. Contact your email provider: If none of the above steps work, contact your email provider for assistance. They may be able to help you troubleshoot the issue and resolve it.
In conclusion, if you are receiving a popup that says “cannot verify server identity” when trying to access your Outlook account, there are several steps you can take to fix the problem. By following the above steps, you can resolve the issue and regain access to your email account.ConclusionI hope that the steps provided were helpful in resolving the issue with verifying the server identity on your Outlook account. If you continue to experience any problems, don’t hesitate to reach out to your email provider for further assistance. Thank you for using our service.